📦 Shipping Policy – Safety Products Australia

We ship from Perth, Western Australia, using Australia Post, with full tracking provided on all orders. Whether you're in the city, the bush, or overseas — we've got you covered.

🚚 Domestic Shipping (Australia)

• Standard Shipping: $9.95 AUD per order
  Estimated 7–10 business days

• Express Shipping: $19.95 AUD per order
  Estimated 2–5 business days

Delivery time depends on your distance from Perth. Metro WA is typically faster; rural areas (e.g. NT, QLD, TAS) may take a little longer.

🌍 International Shipping

New Zealand

• Standard Shipping: $20.00 AUD per order

• Express Shipping: $22.55 AUD per order

Rest of World

• Standard Shipping: $29.00 AUD per order

• Express Shipping: $39.00 AUD per order

All international orders include tracking. Delivery timeframes vary by location, carrier, and customs clearance.

🕒 Order Processing

Orders are dispatched within 3 business days (excluding weekends and public holidays). Custom-made or specialty items may take longer — check product pages for lead times.

🔎 Delivery Notifications

You’ll receive real-time tracking updates via email and SMS as your order moves through the system. By default, deliveries require a signature on delivery, but you can update preferences once tracking begins.

Thanks for choosing Safety Products Australia – proudly Aussie-owned and operated. We’re committed to delivering your safety gear quickly, affordably, and reliably.

RETURNS POLICY & INFORMATION

Safety Products Australia offers a 60-day return policy. Customers are responsible for all return postage costs.

• All items must be returned to us in their original condition, unworn, unused and with all swing tags still attached. Customers are responsible for all return postage costs. Postage costs vary depending on which service and company you choose.

• Safety Products Australia does not offer exchanges, only returns and refunds. Once you have initiated your return, If you require an exchange, please take this opportunity to order your new replacement products now.

• Returns that are not in resellable condition, are missing bags and tags, or clothing that is returned to us in a condition that requires cleaning, ironing, folding, rebagging and tagging will be charged a 10% restocking fee for each product or garment being returned.

• Inside each parcel must be a return form. When you return an unwanted product, please fill out and include this form inside your returning package to avoid delays. Returns are processed within 3/5 days. Returns with no paperwork can not be processed and will be returned to the sender.

• Customers must pay for return postage. All refunds exclude original shipping costs.

• Return packaging can be upcycled if the box is still ok and can protect the product. If it is a satchel, we suggest you replace it or put the product in a box as you must return the product in good resellable condition.

• Postage costs will not be refunded. In the event you have received a faulty, incorrect, or damaged item we will happily reimburse you for return delivery costs.

• It is not necessary to contact our team regarding your return. Simply fill out your return form (with your name, order number, and the reason for return) to place inside your return package coming back to us.

• Refunds can take up to 14 days to appear back in your nominated payment method (PayPal is instant, banks, credit cards and afterpay services can take much longer.)

Please send your item/s back to us at the address below:

Safety Products Australia

PO BOX 436

KALAMUNDA WA 6076

AUSTRALIA